Programs

Got a BOM? Good. Let’s make it make sense.

Send us your parts list. We’ll check what fits, what’s available, what can change, and what it’ll take to get it where it needs to go.

  • 1 business dayResponse to complete RFQs
  • Kuala LumpurSEA coverage
  • RFQ → RMAStart to finish

What you get out of a program

Four written deliverables. They are the reason to run a request as a program instead of a product quote, and they are what you can hold us to.

BOM comparison

Your parts list next to the options we can actually supply: what matches, what differs, what is a like-for-like substitution and what is a step down. Written, line by line.

Substitution alternatives

For each line we cannot fill as specified, the alternatives with the trade-off named — performance, power, physical fit, firmware, warranty path.

Lead-time plan

Per line: stock, dispatch, or estimated arrival, and what that estimate runs from. If we do not know, it says so rather than showing a date we cannot hold.

Acceptance record

What was agreed, what was checked, and what was handed over — kept against the original requirement so procurement, IT and operations read the same version.

Procurement, minus the spreadsheet ping-pong.

Some requests need more than a product quote. Seraya structures procurement work when requirements, timing, substitutions, and ownership need to stay visible.

Rolling out to 3+ sites? Existing BOM needs a sanity check? GPU availability uncertain? Planning a refresh or EOL replacement? Need a clear warranty + RMA path? Procurement, IT, engineering all in the thread?

Program types

Each program starts from a concrete procurement problem and ends with documented assumptions the buyer can act on.

Staged rollout

For phased, multi-unit, or multi-site requirements.

We coordinate the waves, destination needs, configuration consistency, and acceptance notes.

BOM review and alignment

For teams with an existing parts list or preferred stack.

Compatibility, availability, substitutions, firmware, warranty limits, and lead-time risk are made explicit.

Availability sourcing

For constrained GPU, server, storage, or networking requests.

Options are compared across sourcing route, lead time, warranty path, and acceptable substitutions.

Lifecycle supply planning

For expansion, refresh, EOL replacement, and repeat procurement.

Seraya tracks continuity requirements so the next batch remains supportable and maintainable.

Warranty and RMA coordination

For support paths tied to a sourced program.

Serials, sourcing assumptions, RMA route, and contact path stay connected to the original requirement.

Validation and handoff support

For IT, engineering, and procurement teams sharing ownership.

Configuration assumptions, acceptance criteria, and handoff documentation are prepared before delivery.

How a program runs

The workflow is deliberately simple: make requirements clear, compare practical options, document tradeoffs, then coordinate delivery and support.

  1. 01

    Send us the requirement

    Give us the quantity, workload, destination, target date, preferred brands, constraints, and your current BOM if you have one.

  2. 02

    We compare the options

    We look at availability, pricing assumptions, lead time, warranty path, and what could be substituted.

  3. 03

    We align the configuration

    Compatibility, firmware, validation scope, and deployment assumptions get reviewed together.

  4. 04

    We coordinate delivery and support

    Delivery notes, acceptance criteria, handoff documents, and the RMA path stay tied to the program.

What we control, and what we do not

Stated up front so the deliverables above are read for what they are.

We control

Option comparison, substitution proposals, the written assumptions, and keeping one thread from intake to handover.

We do not control

Allocation decisions upstream, carrier schedules, and destination customs. Where these move, we say so and re-state the plan rather than absorbing it silently.

What we will not do

We do not publish case studies for work that has not happened, and we do not put a lead-time or warranty number on this page that is not tied to a specific order.

What we need from you

The requirement, the destination, the target date, the constraints that cannot move, and who signs off the configuration.

Example scenarios

Illustrative examples — not client engagements. Real programs are scoped from your RFQ.

Multi-site GPU workstation sourcing

Need
Matched workstation configurations across rollout waves.
Seraya role
Compare GPU, chassis, storage, and warranty options while preserving workload constraints.
Output
Program BOM, substitution notes, delivery assumptions, and handoff record.

Storage expansion and replacement supply

Need
Expand capacity while managing continuity and EOL risk.
Seraya role
Review compatible options, lead times, and lifecycle risk before purchase.
Output
Comparable sourcing options and a documented refresh path.

Integration lab and handoff support

Need
Procurement, IT, and engineering need a shared acceptance record.
Seraya role
Document configuration assumptions, validation scope, and support handoff.
Output
Clear acceptance notes and an RMA path tied to the original RFQ.

Private deployment

Need dedicated compute for a team, site or workload? We’ll scope the hardware, where it lives, how it gets installed and what handover looks like. No mystery boxes. No vague promises. Just a setup that’s clear before anyone starts plugging things in.

Built around your workload

Hardware selected to meet the requirements we agree on.

Pick the spot

Your premises or a facility you choose. We’ll review site, power and cooling requirements before deployment.

Your data. Your rules.

Data flows, remote access and support access are agreed and documented before deployment.

Installed. Checked. Handed over.

Installation and testing follow the agreed scope. You get the handover documents and know who to contact for support.

Ownership, data handling and ongoing support are defined in the project scope.

Send the requirement

Product or requirement, quantity and delivery destination are required. The BOM itself is optional here — paste what you have, or say you will send it by reply.

What this enquiry covers

Requirement
Buy a complete system

Filled in from the page you came from, so you only complete the items below.

Model, configuration, or the requirement itself if you are still scoping it.

Optional, and separate from the number of systems.

Additional information optional

* required. The rest is optional and only shortens the back-and-forth.

Prefer email? Write to felix.mm@seraya.systems with the subject tag [Buyer RFQ]. Attachments are handled by reply — this form does not accept file uploads.

Start with the requirement

Send us your next BOM

Send the parts list, workload, target date, and constraints. We respond to complete RFQs within one business day.